Rida Nigeria has introduced a significant update to its RIDA app for passengers and RIDA driver app for drivers. The upgrade, available on both the Google Play Store and iOS App Store, aims to enhance the ride experience for customers and provide drivers with improved features and safety measures.
During a press conference in Lagos, James Arewa, a City Lead for Rida, highlighted, ” The RIDA app update has been designed to provide drivers with a seamless and cost-efficient way to earn income. For riders, it offers a faster and more enjoyable ride experience without breaking the bank, as they can negotiate their fares.”
The latest version of the RIDA app features a time-saving navigation system, allowing riders to set their own prices and enabling nearby drivers to bid for rides within 20 seconds. This streamlines the process and ensures a mutually beneficial experience for both passengers and drivers.
The app now includes a safety button that allows customers to send an instant SOS message to customer support during emergency situations, reinforcing Rida Nigeria’s commitment to passenger safety.
An activity score has been added to the RIDA driver app to monitor driver behavior and ensure compliance with professional ethics, promoting a safe and conducive atmosphere for both drivers and customers.
Additionally, customers can share their live location with friends and family, enabling them to monitor their rides from anywhere in the world. Rida Nigeria has implemented a 24/7 customer support service with well-trained professionals to address queries and issues promptly, ensuring seamless resolutions.
Since its launch in March 2020, Rida Nigeria has been charging zero commission on drivers’ fees, allowing them immediate access to their earnings without any transfer period. This model has made RIDA highly appealing and empowering for drivers.
Rida Nigeria’s CEO Osi Oguah expressed, “We are committed to consistently improving our product and exceeding the expectations of our stakeholders, including customers and drivers.”
RIDA apps for riders and drivers can be downloaded from the App Store or Google Play Store to access the enhanced features. For further inquiries, please contact Rida support via email at [email protected].
About Rida Nigeria:
Rida Nigeria is dedicated to providing seamless and cost-effective transportation solutions in Nigeria, with a focus on customer satisfaction and driver empowerment. The company is revolutionizing the ride-hailing industry through innovative technology and user-centric features.
